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The 17 forces of disruption that are shaping the nature of work

A recent survey conducted by the members of Harvard Business School’s Project on Managing the Future of Work and the Boston Consulting Group’s Henderson Institute, gathered responses from 11,000 workers and 6,500 business leaders in an attempt to understand the various forces shaping the nature of work.

The research team came up with a list of 17 forces of disruption which were grouped in 6 categories:


· Accelerating Technological Change

· Growing Demand for Skills

· Changing Employee Expectations

· Shifting Labour Demographics

· Transitioning Work Models

· Evolving Business Environment


What Employers Can Do to Help? The team has identified five important ways to get started:


1. Don’t just set up training programs—create a learning culture.

2. Engage employees in the transition instead of herding them through it.

3. Look beyond the “spot market” for talent.

4. Collaborate to deepen the talent pool.

5. Find ways to manage chronic uncertainty.


I have created a mind map of the article “Your Workforce Is More Adaptable Than You Think” by Joseph B. Fuller, Judith K. Wallenstein, Manjari Raman, Alice de Chalendar Harvard Business Review, May–June 2019 issue (pp.118–126)