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Modelling Business Processes (BPM)

I have created a mind map of the "Modelling business processes" chapter written by Keith Hindle and presented in the book "Business Analysis second edition" edited by Debra Paul, Donald Yeates and James Cadle.


REFERENCES

Harmon, P. (2007) Business Process Change, 2nd edn. Morgan Kaufmann,

Boston, MA.


FURTHER READING

Burlton, R. (2001) Business Process Management: Profiting From Process. Sams

Publishing, Indianapolis, IN.

Hammer, M. and Champy, J. (2001) Reengineering the Corporation: A Manifesto

for Business Revolution, 3rd edn. Nicholas Brealey Publishing, London.


MODELLING BUSINESS PROCESSES

Hammer, M. (1996) Beyond Reengineering: How the Process-centred

Organization is Changing our Work and our Lives. HarperBusiness.

Rummler, G. A. and Brache, A. P. (1995) Improving Performance: How to Manage the

White Space on the Organization Chart, 2nd edn. Jossey-Bass, San Fransisco, CA.

Sharp, A. and McDermott, P. (2001) Workflow Modeling Tools for Process

Improvement and Application Development. Artech House, Boston, MA.


USEFUL WEBSITES

Business Process Management Group: www.bpmg.org

Business Process Management Initiative: www.bpmi.org